Skip to main content
Sanrio, Inc. Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Sanrio, Inc.
  2. Sanrio.com Knowledge Base
  3. Orders

Orders

  • When will my order ship?
  • What if I entered the wrong address on my order?
  • Can I change or cancel my order once it has placed?
  • Wrong or Missing Items
  • Where is my order confirmation?
  • Why is my order being returned to the sender?
  • What happens when an item in my order has sold out and cannot be shipped?
  • I'm having trouble with an order. How can I contact you?
Sanrio, Inc.