Are there any returns for food items purchased? 10 months ago No. Due to the nature of the food consumption items and in alignment with health regulation standards, all sales are final. Related articles I am missing an item from the Hello Kitty Cafe or Hello Kitty Cafe Truck. Who do I reach out to? Where can I find general information about the Hello Kitty Cafe & Trucks? Is there a dress code for The Bow Room at Hello Kitty Grand Cafe? Do you have anything for people who are gluten-free or have nut allergies? Is gratuity included at the Grand Cafe for Afternoon Tea and Cocktail Service?