The Sanrio co-branded credit card program, for which UMB Bank, n.a. is the issuer is now closed. You should have received a physical letter in December 2018 from UMB announcing the end of the program. As a result, your Sanrio credit card account was closed on February 1, 2019. Discount codes for use on sanrio.com will be mailed no later than March 31, 2019 to cardholders who accumulated at least 5,000 points prior to February 1, 2019. Your responsibility to make payments and your other obligations relating to the account continue to be governed by the current cardholder agreement. This means that closing the account will not affect the terms that apply to your account.
For any questions, please contact UMB’s customer service at 800-821-5184.