We will accept returns of current merchandise in its original condition and original packaging within 30 days of receipt unless otherwise noted.
We're sorry, but there are items we cannot accept returns for:
· Discounted merchandise (all sale items are final sale)
· Pierced earrings (due to hygiene reasons)
· Body piercing jewelry (due to hygiene reasons)
· Intimate apparel (due to hygiene reasons)
· Customized products
· Gift Sets (when stated as final sale)
· Damaged/used/worn products (including packaging)
If any of these items are damaged or defective, please see our "Exchanges for Damaged or Defective Merchandise" section below.
If you placed an order that came with a free promotional item, you must include the free gift in its original condition and packaging with the return or the full retail price of the promotional item will be deducted from your return amount.
Once returned item(s) have been received, a refund will be issued to you within 7 days unless there are special circumstances. The refund will be applied to the credit card or other method of payment initially used to make the purchase.
Please note that depending on your financial institution, it may take an additional 2-10 business days after your credit is applied for it to be reflected on your statement if you used a credit card.
Click here to start a return!