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  1. Sanrio, Inc. Customer Care Center
  2. Sanrio.com Knowledge Base
  3. Products

Products

  • Do you sell replacement parts to past Sanrio products?
  • When do new products arrive in the shop?
  • What do I do if something I like is out of stock?
  • I’m looking for an item/design that I remember from the past. Do you still carry it?
  • The product I’m looking for is not on Sanrio.com. Can I still buy it online?
  • I live outside the U.S. and want to buy something from your online store. Can I?
  • If I want to buy large quantities of a certain item, is it available for wholesale?
  • How can I obtain a CPSC Certificate of Compliance for a product?
  • Where can I sign up for the latest information on sales, new releases and my favorite Sanrio characters?
Sanrio, Inc. Customer Care Center