I have a Gift Card from a Sanrio retail store, how do I check my balance? October 10, 2022 23:56 Updated Please contact the retail location in question to obtain your balance. They’ll be happy to assist! Related articles Can I use a Gift Card (e.g. physical gift card) on Sanrio.com? What is the difference between an e-gift card and a gift card? How do I find stores in my area or outside the U.S.? I'm interested in opening a Hello Kitty Cafe. Who do I contact? Can I change or cancel my order once it has placed?